Cancellations, Returns & Exchanges:
Ajo.Bebe 's goal is to provide our customers with the highest quality service and merchandise.
Because many of our products are custom designed at the time an order is placed, we ask that you please make your selection very carefully as these items are for exchange only. In some cases for items over $100 we will be subject to a 20% restocking fee.
- Items discounted for final sale
- Holiday-themed items after the holiday
- Clearance items
If you are not satisfied with your purchase, please notify Ajo.Bebe within 10 business days of receiving your order. All returns must have prior authorization. You may reach us by email at: Info@ajobebe.net.
All returns must be unused and returned in the original packaging for full credit. If you fail to notify Ajo.Bebe of your desire to return or replace your purchase within the 10 business day window, or if Ajo.Bebe suspects an item that you have returned has been used, your merchandise will be shipped back to you at your expense. Upon receipt of your approved return, Ajo.Bebe will either issue a refund for the purchase price of your item(s) to the credit card used for your purchase or ship the item you have selected in exchange. There are no returns, exchanges or credit after 30 days from receiving your order. Shipping costs cannot be refunded by Ajo.Bebe . All shipping charges are the customer's responsibility. If you received free shipping with your purchase, the cost of the initial shipping and handling will be subtracted from your refund. Shipping costs will apply to replacement items. Insurance and tracking are recommended as we are not responsible for packages lost in transit.
Ajo.Bebereserves the right to cancel orders or refuse service to anyone at anytime. We reserve the right to cancel orders for items that have been advertised at a wrong price, discounted rate, have incurred an unusually long back order time or have been discontinued.
We also reserve the right to cancel any order which was posted to the site with errors of color, style or price. If we cancel your order after we have charged your credit card, we will refund your card the amount charged.
Customers who refuse to accept delivery of any order will be held responsible for all postage and handling fees associated with delivery.
Returns & Exchanges on items that are Lost, Delayed or Damaged:
Ajo.Bebe is not responsible for lost, delayed, or damaged items that are being returned. Please send all returns with insurance and delivery confirmation. Items that are sent via USPS (United States Postal Service) are neither traceable nor insured unless you specifically request those services, we recommend that you add these services.
Ajo.Bebe 's warranties vary, so we encourage you to ask us for specific warranty information on products of interest. Please email us at Info@ajobebe.net.
Our products are made by mothers like you.
All products shown on this site are mother inspected and approved for softness, quality and durability.
We ship via USPS (United States Postal Service).
Overnight delivery is also available for an additional fee. If you need your items to be guaranteed for next day delivery, we will ship them via FedEx (Federal Express).
Please call: (561) 870-4038 or email us at: Info@ajobebe.net.
We cannot guarantee overnight delivery, some of the items can’t be shipped this way, but a phone call is recommended. We will do everything possible to get it to you when you need it.
WE SHIP VIA USPS (UNITED POSTAL SERVICE) Shipping Rates:
Ajo.Bebe offer FREE Ground Shipping on order over $100.00 in the Unites States